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RETURN POLICY

Our website address is: https://cigar.pk.

  • If the box delivered to you is not what you ordered. Please notify us within 24 hours of receiving the order and your box will be replaced free of cost.
  • If the item is defected please WhatsApp or email us a picture of the defected item in 24 hours of receiving the order. We offer money back guarantee on defected items reported in 24 hours of receiving the order.
  • Please check the authenticity of Cuban Cigars from our “Authenticity checker”.
  • If any cigar is used or replaced from a box, the money will not be refunded.