OUR STORES

VISIT OUR NEW
OFFICE

16/7-B, Eden Homes,

Main Gulberg, Jail Road, Lahore

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We guarantee premium quality cigars. All the brands we offer are original and well maintained. Please check the authenticity of Cuban Cigars from our “Authenticity checker”.
If any cigar is used or replaced from a box, the money will not be refunded.

Where can I view my sales receipt?

Customer is required to provide his/her Email while placing order. After placing the order an email is generated to the customer’s Email address providing Invoice. Other then this customers can call at our UAN number 03041112442 & request an invoice.

How can I return an item?

If the box delivered to you is not what you ordered. Please notify us within 24 hours of receiving the order and your box will be replaced free of cost.
If the item is defected please WhatsApp or email us a picture of the defected item in 24 hours of receiving the order. We offer a money-back guarantee on defected items reported in 24 hours of receiving the order.
Please check the authenticity of Cuban Cigars from our “Authenticity checker”.
If any cigar is used or replaced from a box, the money will not be refunded.

Where can I ship my order?

We are delivering Nationwide, get your authentic cigars delivered at your doorsteps. Enjoy! free shipping on orders above Rs.5000 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS